Billing & subscriptions

linkembed uses Creem to handle payments securely. If you have a paid plan, you can manage your subscription from the Billing section in your account settings.

How billing works

Your subscription belongs to your account. That means your plan is tied to you, not to just one workspace.

In the Billing section, you can see your current plan, billing status, and the date your current billing period ends.

How to upgrade

If you are on the Free plan, open the Billing section in settings and choose the paid plan you want.

You will be taken to a secure checkout page hosted by Creem to complete your payment. After payment is confirmed, your account updates automatically.

How to manage your subscription

Open Settings, then go to the Billing section and click Manage billing.

This opens the billing portal, where you can manage payment details and make billing-related changes.

If you want to change your paid plan, use the billing portal. Plan changes are handled there.

How to cancel

In the Billing section, click Cancel subscription and confirm the cancellation.

Your subscription will stay active until the end of your current billing period. It will not renew after that.

What happens after canceling

When you cancel, your paid plan does not stop right away. You keep access until the end of the billing period you already paid for.

Once that period ends, your account returns to the free plan unless you start a new paid subscription.

After your account returns to the free plan, paid subscription features and higher limits no longer apply. Anything that depends on a paid plan may stop working, be disabled, or require you to upgrade again before you can keep using it.

In simple terms: canceling does not remove your paid access immediately, but once your paid period ends, your account falls back to free and paid plan perks are deactivated.

Payment problems & renewal failures

If a payment fails, your account may enter a short grace period. This gives you a chance to update your payment details before access changes.

If you see a past-due warning in Billing, open the billing portal and update your payment method as soon as possible.

Managed plans

Some accounts are managed outside the normal self-serve billing flow. For example, this may include lifetime plans or manually managed plans.

If your account is managed this way, some billing actions may not be available in the portal. If you need help, contact support.